Dr Lubna Sid
Learning and Development Programs
Different programs tailored to organisational and individual requirements- online, hybrid, and face-to-face.
01
Communication
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Communication Skills
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Business Communication
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Business Writing Skills
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Corporate Etiquette: What we cannot do without
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Empathic Listening and Responding
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Interpersonal Dynamics
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Public Speaking and Presentation Skills
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Making a good impression
03
Customer Services
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Customer Relationship Management
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Dealing with Difficult/Angry Customers
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Dress for Success Grooming Etiquettes
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The Power of Delighting Customers
05
Workplace Culture and Wellbeing
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Diversity, Equality, and Inclusion
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Sustainability in the Workplace
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Using Artificial Intelligence Effectively in the Workplace
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Workplace Culture
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Workplace Spirituality
02
Professional Effectivenes
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Business / Management Ethics
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Employee Empowerment
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Increasing Employee Effectiveness in the Workplace
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Managing the Boss!
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Personal Empowerment
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Stress and Time Management
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Stress Management
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The Power of Positive Thinking and Attitude
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Time Management
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Work-Life Balance
04
Leadership and Management Skills
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Building High-Performance Teams
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Change Management
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Customer Services for Supervisors
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Effective Delegation Skills
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Emotional Intelligence for Leaders
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Employee Empowerment
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Identifying and Utilizing Talents and Strengths
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Leadership and Effective Team Building
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Leadership: Knowledge, Volition, and Action
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Management by Objectives (MBO)
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Managing Meetings
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Motivating Employees
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Problem Solving and Decision Making
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Responsible Leadership and Decision-making
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The Art of Negotiation