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Learning and Development Programs

Different programs tailored to organisational and individual requirements- online, hybrid, and face-to-face.

01

Communication

  • Communication Skills

  • Business Communication

  • Business Writing Skills

  • Corporate Etiquette: What we cannot do without

  • Empathic Listening and Responding

  • Interpersonal Dynamics

  • Public Speaking and Presentation Skills

  • Making a good impression

03

Customer Services

  • Customer Relationship Management

  • Dealing with Difficult/Angry Customers

  • Dress for Success Grooming Etiquettes

  • The Power of Delighting Customers

05

Workplace Culture and Wellbeing

  • Diversity, Equality, and Inclusion

  • Sustainability in the Workplace

  • Using Artificial Intelligence Effectively in the Workplace

  • Workplace Culture

  • Workplace Spirituality

02

Professional Effectivenes

  • Business / Management Ethics

  • Employee Empowerment

  • Increasing Employee Effectiveness in the Workplace

  • Managing the Boss!

  • Personal Empowerment

  • Stress and Time Management

  • Stress Management

  • The Power of Positive Thinking and Attitude

  • Time Management

  • Work-Life Balance

04

Leadership and Management Skills

  • Building High-Performance Teams

  • Change Management

  • Customer Services for Supervisors

  • Effective Delegation Skills

  • Emotional Intelligence for Leaders

  • Employee Empowerment

  • Identifying and Utilizing Talents and Strengths

  • Leadership and Effective Team Building

  • Leadership: Knowledge, Volition, and Action

  • Management by Objectives (MBO)

  • Managing Meetings

  • Motivating Employees

  • Problem Solving and Decision Making

  • Responsible Leadership and Decision-making

  • The Art of Negotiation

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